SURENDA, Rian; ADRIAN, Arif; ABRIAN, Youmil; FANSURYA, Alfi Husni. The effect of e-service quality on purchase decisions with E-WOM as a moderating variable on 4-star hotels in West Sumatra. Jurnal Pendidikan Teknologi Kejuruan, Padang, Indonesia, v. 5, n. 3, p. 76–82, 2022. DOI: 10.24036/jptk.v5i3.28723. Disponível em: http://jptk.ppj.unp.ac.id/index.php/jptk/article/view/287. Acesso em: 22 oct. 2025.